Wednesday, November 15, 2006

When greedy execs claim the field

I can't say I'm crazy about this.

When you acquire a mobile phone and you enter into a customer relationship with Telia, you need to text them to get a password for the self service section of their homepage. There's something beautifully arrogant about that concept. I'm not even a customer but still pissed off at the sheer greed of such a demand.

In order to help yourself so we can save money, you must pay us.

It reminds me of the banking shams that are getting common, at least here in Denmark. Customers pay fees for services that have always been an inherent part of the banking trade, such as having a lending offer put together. It's like a grocer charging money for putting groceries on his own shelves.

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